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Risks in opening lockers

Customers who apply for lockers are made to invest in costly insurance policies and big-ticket fixed deposits
If your bank is also pushing you to invest in insurance policies and fixed depos its, you can take up the matter with the banks griev ance cell. If they fail to resolve the complaint, you can approach the Banking Ombudsman. You can not go to the Ombudsman without first moving the banks grievance mechanism. If the Banking Ombuds man fails to resolve your concerns, you can also write to the RBI deputy governor, who is the appellate authority.
Finally, if you do not receive any satisfactory response, you can knock on the doors of a consumer court.

May 2015